
Maya Rivera
Former Bodily-Injury Claims Adjuster
Settlement Valuation & Insurance Negotiation
Maya Rivera spent a decade as a bodily-injury claims adjuster at a major auto carrier, deciding what injury claims were worth before she switched sides to help the people filing them. She writes about how adjusters actually value a claim, the tactics used to hold payouts down, and the documentation that moves a number up. At Injury Victim Guide she covers settlement valuation, negotiation, and what to expect from the insurance side of a personal injury case. She is not an attorney and does not give legal advice.